Operation management steps

 

You are actually in business creation and you'll put in place an operation process that will allow to understand how you'll work to satisfy your customers. Too many people don't take the time to create this process, these management steps for their personal business so eventually, they'll pay a lot for not taking the time to put order in their work. The steps are all the same, what is different is the things to do in each sector of the process. We present you a simple process that will guide you to create yours with simplicity. Evidently, some things will be to change depending on a present conscience concerning experiences to live.

 

 

The simple steps of a business operation process

The management process are the steps between the contact with the customer and his satisfaction. Objective measures must be inserted to be able to measure and control the process while operating to identify the sources of a problem so therefore rapidly decide to not multiply errors until the end of the process.

1- Receive a customer contact and find his intention. Conserve the contact's information's to measure the marketing actions.

2- Propose or contribute a demand of service or product to qualified customers. Conserve the proofs to measure the relation actions with the customer.

3- A contract or sell is then obtained. What the sale figure is.

4- Document the work to do, so establish a written procedure with order to allow to start the work according to the customer's requirements (characteristics, special demands, date, etc.).

5- Required resources verification as equipment, products and other resources to do and complete the work. Conserve the numbers to measure the inventory management.

6- Start the work to do according to the written procedure.

7- Final expectation according to the contract or customers requirements. Measure the procedure's effectiveness.

8- Product distribution to the customer or contractual responsibility.

9- Receive customer complaints and answer quickly with a efficient problem resolution. Conserve the customer's complaints to measure the final inspection as well as a non-conformity reports.

 

Personal business profitability solutions

Your business profitability is the result concerning your actions in three domains of a business added value. Whatever the domain, we have effective solutions to allow you to realize your dream with us.